Privacy & Cookie Policy
INTRODUCTION
Last Updated: 07 July 2025
Welcome to FoundForHome. We are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy & Cookie Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with us through social media stores.
WHO WE ARE
Business Name: FoundForHome
Business Type: Furniture Manufacturer and Retailer
Website: https://www.foundforhome.co.uk
Contact Email: sam@foundforhome.co.uk
Registered Address: 85 Watermoor Rd, Cirencester, GL75TH
WHAT PERSONAL DATA WE COLLECT
We collect the following types of personal data:
Identity Data: Name, title
Contact Data: Email address, phone number, billing and shipping addresses
Transaction Data: Details of your purchases and order history
Technical Data: IP address, browser type, device info, time zone, and cookie data
Usage Data: Pages visited, time spent on site, interactions
Marketing Data: Your communication preferences and responses to campaigns
We do not collect sensitive personal data (e.g. health, biometric, religious beliefs).
HOW WE COLLECT YOUR DATA
We collect data in the following ways:
When you make a purchase or create an account on our website (hosted by Wix)
When you sign up for our newsletter or marketing
When you interact with our social media stores (e.g. Instagram, Facebook Shops)
When you contact us via email or the contact form
Automatically via cookies and analytics tools
HOW WE USE YOUR DATA
We use your personal data to:
Process and deliver your orders
Manage your customer account
Respond to your queries and provide support
Improve our website and user experience
Send marketing emails, promotions, and product updates (only if you’ve opted in)
Comply with legal and tax obligations
SHARING YOUR DATA
We do not sell your data. We only share it with:
Service Providers: Payment processors (e.g. Stripe, PayPal), delivery companies, Wix (hosting platform)
Marketing Tools: Email platforms (e.g. Mailchimp, Wix Email), analytics providers (e.g. Google Analytics)
Legal Authorities: If required for tax, fraud prevention, or law enforcement
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies to:
Enable core site functionality
Remember your preferences (e.g. cart contents)
Understand how visitors use the site
Help us tailor ads on platforms like Google and Facebook
You can manage or disable cookies in your browser settings. Some cookies are essential for the website to function and cannot be disabled.
To learn more or adjust cookie preferences, [link to Wix cookie banner or settings if applicable].
YOUR DATA PROTECTION RIGHTS (UK GDPR)
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to or restrict how we use your data
Withdraw consent to marketing at any time
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at sam@foundforhome.co.uk
DATA RETENTION
We retain your data only for as long as necessary:
Order and transaction data: up to 7 years (for legal and tax compliance)
Marketing data: until you unsubscribe
Customer service interactions: up to 2 years after last contact
SECURITY
We take appropriate measures to protect your data using secure technologies and practices. Our website is encrypted via SSL. We work only with trusted third-party processors who comply with UK GDPR.
3RD PARTY LINKS
Our site may include links to third-party websites, such as social media platforms. We are not responsible for their privacy policies or practices.
CHANGES TO THIS POLICY
We may update this policy occasionally. The latest version will always be posted here with a new effective date.
CONTACT US
If you have any questions or concerns about this Privacy & Cookie Policy, please contact:
FoundForHome
Email: sam@foundforhome.co.uk
Registered Address: 85 Watermoor rd, Cirencester, GL75TH